An unusual toolkit — accounting, technology, and human behavior — pointed at one thing: helping people and organizations work well.
Volkwein’s Music — 2006
I was invited to help this 100-plus-year-old company modernize its IT infrastructure and business-process software. It turned into a genuinely mutually beneficial relationship, and a good example of what I most enjoyed in this work: understanding a business and the people in it, then building solutions that fit them.
The work
The mix of experience behind it was unusual — public accounting, entrepreneurship, technology, and a long study of human behavior and motivation. In practice that meant:
- designing, deploying, and managing business and IT solutions;
- streamlining and improving business processes;
- database design and management, and IT infrastructure, networking, and security;
- consulting on human behavior, life coaching, and team building;
- and helping establish IT policies, standards, and project management.
I’m retired from this work now. It sits here as part of the road that got me here — and because understanding people, building things that last, and teaching others to do the same turned out to be the same skill wearing different clothes.